Office of Protocol

Office of Protocol at the International Center of Indianapolis
Sponsored by Duke Energy

“Increasingly, Indianapolis’s success in attracting and retaining business depends upon recognizing, understanding and reacting constructively to many different people and cultures within our global economy, and the Office of Protocol will bring a key advantage to economic development efforts in the city.”
---Mark Miles, President and CEO, Central Indiana Corporate Partnership, Inc.

BENEFITS OF PROTOCOL

Protocol utilizes internationally recognized procedures to create a welcoming environment for people conducting business and diplomacy.

The result?  An environment where all the participants can easily build relationships without confusion or distraction as to the correct procedures in an unfamiliar yet important business situation.

The Office of Protocol can help companies prepare for:

  • One-time visits
  • Country briefings
  • Ongoing consulting
  • Preparing executives for meetings abroad
  • Events management

Opportunities to enhance business relationships using protocol:

  • Meetings
  • Luncheons and dinners
  • Receptions
  • Signing ceremonies
  • Photo opportunities
  • Gift giving

Who benefits from protocol services?

  • Businesses
  • Government agencies
  • Nonprofit organizations
  • Universities
  • National governing bodies

Services offered:

  • Arrange official meetings for visiting delegations
  • Consult on international protocol, customs or cross-cultural communication
  • Coordinate diplomatic visits to and from Indiana at various levels
  • Create itineraries, production schedules, and information packages
  • Assist with providing official recognition from local and state governments to business, cultural and educational delegations
  • Serve as primary Indiana contact for municipal, state and federal government agencies on diplomatic matters

CREDENTIALS:

Previous Office of Protocol projects:

  • Hosted the Ambassador of Kenya to the United States, September 2008
  • Consulted on a reception for honorary consuls in Indianapolis, November 2008
  • Conducted orientation for IU School of Medicine staff planning a conference for doctors from the Middle East, May 2009

Office of Protocol staff has received training from The Lett Group, a nationally recognized protocol training company in Silver Spring, Maryland.  All current staff members of the International Center have also undergone protocol training through The Lett Group.

To learn more, contact Peter Kirkwood, 317/955-5150, X225, or protocol@icenterindy.org.